Privacy Policy

Last updated: 24 June 2026

This Privacy Policy explains how Raphael Zari, doing business as Skill to Performance (“we”, “us”, or “our”), collects, uses, stores, and protects personal information when you visit our website or contact us about our coaching, training, workshops, or related services.

Our website is: https://www.skilltoperformance.com/

If you have any questions about this Privacy Policy, you can contact us at:

Email: raphazari@gmail.com

1. What information we collect

We may collect personal information that you voluntarily provide to us, for example when you complete a contact form, send us an email, book a call, or enquire about coaching or workshops.

This may include:

• your name

• your email address

• your phone number, if you choose to provide it

• your message or enquiry

• any information you choose to share with us in relation to coaching, training, workshops, or related services

We may also automatically collect basic technical information when you visit our website, such as:

• IP address

• browser type

• device information

• pages visited

• general website usage information

• cookie or similar tracking information

This information is mainly used to operate the website, keep it secure, understand how visitors use the site, and improve our services.

We do not intentionally collect sensitive personal information through the website, such as health information, biometric data, genetic data, political opinions, religious beliefs, or government identification numbers.

Please do not send sensitive personal information through the website contact form unless it is necessary for your enquiry.

2. How we use your information

We may use your personal information to:

• respond to your enquiries

• arrange discovery calls, coaching sessions, workshops, or related services

• provide coaching, training, or educational services

• communicate with you about your enquiry or booking

• manage our business and website

• improve our website and services

• keep our website secure

• comply with legal or regulatory obligations

We do not sell your personal information.

3. Legal basis for processing your information

If you are located in the United Kingdom, European Economic Area, or another region with data protection laws, we process your personal information only where we have a lawful basis to do so.

This may include:

• your consent

• taking steps before entering into a contract

• performing a contract with you

• our legitimate interests in running and improving our business

• complying with legal obligations

4. Who we share your information with

We may share your personal information with trusted service providers who help us operate our website and provide our services.

These may include:

• website hosting providers, such as Wix

• email and communication providers

• scheduling or video-call tools, if used

• analytics tools, if enabled

• professional advisers, where necessary

• legal or regulatory authorities, if required by law

We only share information where necessary and we expect service providers to protect your information appropriately.

We do not sell your personal information to third parties.

5. Cookies and similar technologies

Our website may use cookies or similar technologies.

Some cookies are necessary for the website to function properly. Other cookies, such as analytics cookies, may help us understand how visitors use the website.

You can usually control cookies through your browser settings. If a cookie banner is used on the website, you can use it to manage your cookie preferences.

6. International transfers

Some of our service providers may process or store personal information outside the United Kingdom or European Economic Area, for example in the United States.

Where this happens, we rely on appropriate safeguards provided by those service providers, such as contractual protections or other recognised data protection mechanisms.

7. How long we keep your information

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.

For general enquiries, we will usually keep your information for up to 1 year, unless we need to keep it longer because you become a client, we have an ongoing business relationship, or we are required to keep records for legal, tax, accounting, or business reasons.

When we no longer need your personal information, we will delete it or anonymise it where reasonably possible.

8. How we protect your information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

9. Children

Our website and services are not directed at children under 18.

We do not knowingly collect personal information from children under 18. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

10. Your privacy rights

Depending on where you live, you may have rights in relation to your personal information.

These may include the right to:

• request access to the personal information we hold about you

• request correction of inaccurate information

• request deletion of your information

• object to certain processing

• request restriction of processing

• withdraw consent, where processing is based on consent

• make a complaint to a data protection authority

To exercise any of these rights, please contact us at:

Email: raphazari@gmail.com

If you are in the UK, you also have the right to complain to the Information Commissioner’s Office if you believe your data protection rights have been breached.

11. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

12. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

13. Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Raphael Zari
Doing business as Skill to Performance
London, United Kingdom

Email: raphazari@gmail.com